Privacy Policy

Effective Date: September 2025

Privacy Policy for Airpay by Airpay Digital Space Services

Airpay by Airpay Digital Space Services ("Airpay," "we," "us," or "our") operates a platform for flight and hotel bookings and bill payments (the "Service"). We are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service. By accessing or using our Service, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

• Personal Information: This includes information that can directly identify you, such as your name, email address, phone number, payment details (e.g., credit/debit card or bank account information), billing address, and travel preferences. We collect this data when you book flights, hotels, or make bill payments.
• Non-Personal Information: This is data that does not directly identify you, including your browser type, device information, IP address, usage data (e.g., pages visited, time spent on the platform), and data from cookies or similar tracking technologies.
• Travel-Related Information: Details about your bookings, such as flight itineraries, hotel reservations, booking references, and payment history.
• Bill Payment Information: Information related to utility or service payments, such as account numbers, payment amounts, and transaction records.

We collect this information when you:

• Register or create an account on our platform.
• Book flights, hotels, or process bill payments.
• Contact our customer support team.
• Use our website, mobile app, or other services.
• Opt-in to receive marketing communications or promotions.

2. How We Use Your Information

• Process and manage flight and hotel bookings, coordinating with airlines, hotels, and other service providers.
• Facilitate bill payments and maintain transaction records.
• Provide customer support and address inquiries or issues.
• Personalize your experience with tailored recommendations, promotions, or services.
• Analyze usage trends to improve our Service.
• Send marketing communications, newsletters, or promotional offers (with your consent, where required).
• Comply with legal obligations, resolve disputes, or enforce our terms and conditions.
• Detect, prevent, and address fraud, security risks, or prohibited activities.

3. Sharing of Your Information

We may share your information with:

• Service Providers: Third-party partners, such as airlines, hotels, payment processors, or technology providers, who assist in delivering the Service. These partners are contractually required to protect your information and use it only for the purposes we specify.
• Legal Authorities: When required by law, regulation, or legal process, or to protect the rights, property, or safety of Airpay, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, with safeguards to maintain its confidentiality.

We do not sell or rent your personal information to third parties for marketing purposes without your explicit consent.

4. Security

We prioritize the security of your personal information and use commercially reasonable measures, such as encryption, secure payment gateways, and access controls, to protect it. However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Links to Other Sites and Third-Party Payment Gateways

Our Service may contain links to third-party websites, such as airline or hotel booking pages, and may integrate with third-party payment gateways to process transactions for flights, hotel bookings, and bill payments. These external sites and payment gateways are not operated by Airpay. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of these third-party sites or services, including their security measures or how they handle your personal information. We strongly recommend reviewing the privacy policies and terms of use of these websites and payment gateways before providing information or completing transactions.

Examples of third-party payment gateways we may use include, but are not limited to, PayPal, Stripe, Flutterwave, or other regionally relevant providers, which process payments securely on our behalf.

6. Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete it from our servers. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. We will notify you of material changes by posting the updated policy on our platform or through other communication channels. We encourage you to review this page regularly for updates.

8. Contact Us

This policy is effective as of September, 2025.