Effective Date: September 2025
Airpay by Airpay Digital Space Services ("Airpay," "we," "us," or "our") uses cookies and similar tracking technologies to enhance your experience on our flight, hotel booking, and bill payment platform (the "Service"). This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences. By using our Service, you consent to the use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files placed on your device (e.g., computer, smartphone, or tablet) when you visit our website or use our mobile app. These files store information about your browsing activities and preferences, enabling us to provide a more personalized and efficient experience. Other technologies, such as web beacons, pixel tags, or local storage, may also be used for similar purposes and are included in the term "cookies" for this policy.
2. Types of Cookies We Use
We use the following types of cookies on our Service:
- Essential Cookies: These are necessary for the Service to function properly, such as enabling you to log in, navigate the platform, and complete bookings or bill payments. You cannot opt out of these cookies as they are critical to the operation of the Service.
- Performance Cookies: These cookies collect anonymized data about how you use our Service, such as which pages you visit, how long you spend on the platform, and any errors you encounter. This helps us improve the performance and usability of our Service.
- Functional Cookies: These cookies allow us to remember your preferences, such as language settings, currency preferences, or saved travel searches, to provide a more personalized experience.
- Advertising Cookies: These cookies track your browsing behavior to deliver targeted advertisements or promotions relevant to your interests, such as travel deals or bill payment reminders. They may also be used to limit the number of times you see an ad and measure the effectiveness of advertising campaigns.
- Third-Party Cookies: Some cookies are set by third-party services, such as analytics providers (e.g., Google Analytics) or payment gateways (e.g., PayPal, Stripe, Flutterwave), to support functionality, analyze usage, or process transactions. These third parties may have their own privacy and cookie policies, which we encourage you to review.
3. How We Use Cookies
- Ensure the Service operates smoothly, such as enabling secure logins and transaction processing.
- Analyze usage trends to improve the functionality and performance of our platform.
- Personalize your experience by remembering your preferences and settings.
- Deliver relevant advertisements or promotions, such as flight or hotel deals, based on your browsing behavior.
- Facilitate secure payment processing through third-party payment gateways.
- Monitor and prevent fraudulent activity or unauthorized access to the Service.
4. Managing Your Cookie Preferences
You can manage your cookie preferences through your browser settings or our platform’s cookie consent tool (where available). You may choose to block or delete non-essential cookies, but this may affect the functionality or performance of the Service. Essential cookies cannot be disabled as they are necessary for the Service to operate.
- Adjust settings to block or delete cookies (instructions vary by browser; check your browser’s help section for guidance).
- Enable a "Do Not Track" feature, though not all websites honor this setting.
- Clear cookies from your device at any time, though this may reset certain preferences.
For more information on managing cookies, visit www.allaboutcookies.org.
5. Third-Party Cookies and Payment Gateways
Our Service integrates with third-party providers, such as airlines, hotels, and payment gateways (e.g., PayPal, Stripe, Flutterwave, or other regionally relevant providers), which may set their own cookies to facilitate bookings, process payments, or analyze usage. These third parties operate under their own privacy and cookie policies, and we are not responsible for their practices. We recommend reviewing the cookie policies of these third-party providers for more details.
6. How Long Do Cookies Last?
- Session Cookies: Temporary cookies that expire when you close your browser or app.
- Persistent Cookies: Cookies that remain on your device for a set period or until you delete them, used for remembering preferences or tracking behavior over time.
The duration of each cookie depends on its purpose and is specified in our cookie consent tool or third-party provider policies.
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by posting the updated policy on our platform or through other communication channels. We encourage you to review this page periodically for updates.
8. Contact Us
Email: support@airpay.ng
Address: Airpay Digital Space Services, Plot 814, Paul Unongu Crescent, Jabi Abuja Nigeria
This policy is effective as of September 2025.